Shipping Policy
Aurajewelslab is committed to providing customers with a reliable and convenient shipping experience. We carefully prepare each order and work to ensure that your jewelry arrives safely and efficiently.
Our current shipping options and rates are:
Expedited Shipping: $8.99
Free Shipping: Orders of $49.00 or more qualify for Free Shipping.
Standard Shipping: $5.99 for orders from $0.00 to $49.00.
The available shipping methods and applicable shipping charges will be displayed during checkout before you complete your purchase. Customers can review the final shipping cost before submitting payment.
Free Shipping applies to qualifying orders with a total value of $49.00 or more. The order value used to determine free shipping eligibility is based on the applicable checkout amount. Discounts, promotions, adjustments, or other changes may affect whether an order qualifies for Free Shipping.
Customers are responsible for providing accurate and complete shipping information during checkout. This includes the recipient’s name, shipping address, apartment or unit number, city, state, postal code, and any other required delivery information.
Aurajewelslab is not responsible for delays, failed deliveries, or additional shipping issues caused by incorrect or incomplete address information provided by the customer. If an address needs to be updated, please contact us as soon as possible after placing your order. We cannot guarantee changes can be made once an order has entered processing or shipment.
Expedited Shipping provides a faster shipping option when available. Selecting Expedited Shipping does not necessarily mean the order will be shipped immediately, as order processing time may still be required before shipment.
Delivery times may vary depending on destination, carrier availability, weather conditions, holidays, transportation conditions, customs procedures, high-volume shopping periods, and other circumstances outside the reasonable control of Aurajewelslab.
Shipping estimates are provided for reference only and are not guaranteed delivery dates unless specifically stated otherwise.
Once your order has been shipped, tracking information may be provided when available. Customers are encouraged to monitor tracking updates and ensure that the shipping address provided can safely receive deliveries.
If tracking information shows that a package has been delivered but you cannot locate it, please check around the delivery area, with household members, neighbors, building management, or the shipping carrier before contacting us.
If you need assistance regarding shipping, delivery status, or an existing order, please contact: